Contact information

CPH Village Office
Refshalevej 161 D. ST. TH.
1432 Kbh. K.
Email: hello@cphvillage.com
Drop-in hours: Thursday afternoon from 16.00-17.00

Support, Repairs and apartment service

Contact: Magnus Emanuel
Email: support@cphvillage.com

Emergency contact

In case of an immediate need for repair, i.e. broken pipes and water all over the floor, call 42 20 94 01.

Keys

You can order an extra key at our office, by appointment only. Please expect a min. 7 day delivery time. The cost is 500 kr. as deposit. You will need to sign for your key, just as you did with your first key.

Send an e-mail to support@cphvillage.com with the subject line "extra key".

I've lost my key.

We can make you a replacement key and blacklist your old key, so it no longer functions in neither your front door or private door.

The cost for a replacement key is 750 kr.

Send an e-mail to support@cphvillage with the subject line: replacement key.

Other

I want to book a space or host an event

Contact: Christina Fleuron
Email cfl@cphvillage.com

Can I use the car parking lot?

If you're a resident with a car registered in your own name you can apply for a P-license, that allows you to park for free on Refshaleøen. Please send an e-mail to support@cphvillage.com. There are a limited number of licenses available for residents. You will need to sign and renew your application twice a year. The card is strictly for personal and residential use.

For guests and visitors you simply follow the parking rules of Refshaleøen. You have to pay for parking- and the easiest option is to download and use the app Easypark. There are also parking meters.

Help with contract, rent, study check, exchange or any legal matter?

Questions about the rental contract, paying rent, receiving housing subsidies, study confirmation, going on exchange, moving out or any legal matter, please contact our support.

E-mail: support@cphvillage.com